1. Acceptance of Terms
By accessing or using the Vincony platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. Vincony reserves the right to update these Terms at any time, and continued use constitutes acceptance of any changes.
2. Description of Service
Vincony provides access to third-party artificial intelligence models through a unified, credit-based platform. The Service includes text generation, image generation, video generation, and AI agent tools. Vincony acts as an intermediary and does not develop the underlying AI models.
3. Account Registration
You must create an account to access the Service. You agree to provide accurate, current information and to keep your credentials confidential. You are responsible for all activity under your account. You must be at least 13 years old to use Vincony. If you are between 13 and 18 years of age, you may only use the Service with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms.
4. Credits, Billing & Free Trial
Access to AI models requires credits, which are included in your subscription plan. Credits are consumed per generation based on the model used. Unused credits expire at the end of each billing cycle and do not roll over. Top-up credit packs are available for purchase at any time.
All prices are displayed in USD. UK-based customers will be charged VAT at the applicable rate. Subscriptions renew automatically unless cancelled before the next billing date.
Free Trial. All paid plans include a 7-day free trial. A valid payment method (credit or debit card) is required to start a trial. You will not be charged during the trial period. At the end of the 7-day trial, your card will be automatically charged the subscription fee for the plan you selected unless you cancel before the trial expires. You may cancel at any time during the trial at no charge via your Dashboard (Subscription settings) or by emailing support@vincony.com. Only one free trial is available per account; returning subscribers who have previously held a paid plan are not eligible for an additional trial. The Free plan (100 credits/month) does not require a payment method and is available indefinitely.
5. Acceptable Use
You agree not to use the Service to generate content that is illegal, harmful, defamatory, obscene, or violates any third-party rights. Specific restrictions are detailed in our Acceptable Use Policy. Vincony reserves the right to suspend or terminate accounts that violate these terms.
6. Intellectual Property
Content you generate using the Service belongs to you, subject to any applicable third-party model provider terms. You grant Vincony no ownership rights over your generated content. Vincony's branding, design, and platform code remain the intellectual property of Vincony.
7. Data and Privacy
Your use of the Service is subject to our Privacy Policy. We do not use your prompts or generated content to train AI models. Generation logs are retained for 90 days for your convenience and are then permanently deleted.
8. Disclaimers
The Service is provided "as is" without warranties of any kind. AI-generated content may contain errors, biases, or inaccuracies. You are responsible for reviewing and validating all outputs before use. Vincony does not guarantee uptime, availability, or uninterrupted access to any specific model.
9. Limitation of Liability
To the maximum extent permitted by law, Vincony shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to loss of data, revenue, or profits.
10. Termination
You may cancel your account at any time through your dashboard settings. Vincony may suspend or terminate your account for violation of these Terms or for any reason with reasonable notice. Upon termination, your access to the Service and any remaining credits will cease.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. AI-Specific Disclaimers
No Professional Advice: AI-generated outputs are not professional, legal, medical, financial, or any other form of expert advice. You must independently verify all outputs before relying on them.
No Guarantee of Accuracy: AI models may produce inaccurate, incomplete, biased, or misleading content. Vincony does not warrant the accuracy, reliability, or completeness of any AI-generated output.
Regulated Industries: If you use AI outputs in regulated industries (healthcare, finance, legal, etc.), you are solely responsible for ensuring human oversight and compliance with applicable professional standards and regulations.
Model Provider Data Handling: Prompts are transmitted to third-party AI model providers for processing. Each provider has their own data handling and retention policies. Vincony does not control how model providers process data beyond our contractual agreements with them.
Safety-Critical Applications: You must not use AI outputs in safety-critical applications (medical diagnosis, autonomous systems, critical infrastructure) without appropriate human review and validation.
13. Company Details
VINCONY AI LTD (Company Number: 17047337) Registered Office: 3rd Floor, 86-90 Paul Street, London EC2A 4NE, England
14. Contact
For questions about these Terms, contact us at legal@vincony.com.
15. Voice Generation & Cloning
Consent Requirement: You must have explicit, informed consent from the voice owner before cloning or reproducing any person's voice using the Service. You must be able to demonstrate proof of consent upon request.
Prohibition on Impersonation: You may not use voice cloning or generation features to impersonate any individual for the purpose of fraud, deception, harassment, or any unlawful activity. This includes but is not limited to creating voice content that could reasonably be mistaken for the real person without their knowledge and consent.
Speaker Rights: The rights of the original speaker remain with them at all times. Creating a voice clone does not transfer any intellectual property rights, personality rights, or publicity rights from the speaker to the user.
UK Online Safety Act 2023: Users must comply with the UK Online Safety Act 2023 which may impose duties regarding AI-generated voice content. Creating non-consensual synthetic voice content of real individuals may constitute a criminal offence.
16. Image & Video Generation
Deepfake Prohibition: You may not use the Service to create realistic depictions of real, identifiable individuals without their explicit consent. This includes photorealistic images and videos that could reasonably be mistaken for authentic media.
UK Online Safety Act 2023: The creation and distribution of deepfake content may constitute a criminal offence under the UK Online Safety Act 2023, particularly non-consensual intimate images and content designed to cause harm.
Media Authenticity: You acknowledge that AI-generated images and videos may be indistinguishable from real media. You are responsible for clearly labelling AI-generated content where required by law or where failure to do so could cause deception or harm.
No Liability for Output Content: Vincony does not review or approve generated images or videos. You are solely responsible for ensuring that all generated visual content complies with applicable laws, including copyright, defamation, privacy, and data protection laws.
17. Music & Audio Generation
Copyright Responsibility: AI-generated music may unintentionally resemble existing copyrighted works. You are solely responsible for ensuring that any generated music you use commercially does not infringe the intellectual property rights of third parties.
No Replication of Specific Artists: You may not use the Service with the intent to closely replicate the distinctive style, voice, or sound of specific copyrighted artists or performers for commercial distribution. While genre and mood descriptions are permitted, prompts specifically designed to mimic a named artist's protected expression may violate copyright or performer's rights.
Commercial Use: You may use AI-generated music commercially, subject to the above restrictions. Vincony does not warrant that generated music is free from third-party intellectual property claims.
18. Legal Advisor Tool
Not Legal Advice: The Legal Advisor tool provides AI-generated informational content only. It does not constitute legal advice, and no solicitor-client relationship is created by your use of this feature.
No Solicitor-Client Relationship: Vincony is not a law firm, does not employ solicitors for the purpose of providing legal advice through the Service, and is not regulated by the Solicitors Regulation Authority.
Consult a Qualified Professional: You must consult a qualified solicitor or legal professional for advice specific to your circumstances before taking any action based on AI-generated legal information. AI-generated legal content may be inaccurate, outdated, or inapplicable to your jurisdiction.
Liability Exclusion: To the maximum extent permitted by law, Vincony excludes all liability for any loss or damage arising from reliance on AI-generated legal information.
19. AI Transparency & Labelling
AI-Generated Content Disclosure: Vincony is committed to transparency regarding AI-generated content. We encourage users to disclose when content has been generated using AI tools, particularly in contexts where the audience might reasonably expect human-created content.
User Obligation: Where required by applicable law, regulation, or industry code of practice — including any requirements arising from the UK AI Safety Institute framework or DSIT guidance — you must clearly label or disclose that content was generated using AI.
Metadata & Watermarking: Vincony may include metadata or invisible watermarks in generated content to indicate AI origin. You must not remove, alter, or obscure any such indicators where doing so would be unlawful or deceptive.